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Customer Service - Key Largo Wastewater Treatment District
customerservice@klwtd.com
305 451 4019

Customer Service

BACK UP or SEWER EMERGENCY, call 305-451-4019 option 1 for 24-hour service

Contact Us

Staff Directory

Department First Name Last Name Phone Number Extension Email Address
Accounts Receivable / Payroll Jennifer Hutchins 305-451-4019 203 jennifer.hutchins@klwtd.com
Assessments/Billing Alexis Irizarry 305-451-4019 209 billing@klwtd.com
Clerk Shannon McCully 305-451-4019 210 clerk@klwtd.com
Customer Service Cathy Casella 305-451-4019 200 customerservice@klwtd.com
Field Operations Mike Dempsey 305-451-4019 mike.dempsey@klwtd.com
Finance Connie Fazio 305-451-4019 214 connie.fazio@klwtd.com
Information Technology 305-451-4019 customerservice@klwtd.com
Facilities Ryan Dempsey 305-451-4019 ryan.dempsey@klwtd.com
Plant Operations Ryan Dempsey 305-451-4019 ryan.dempsey@klwtd.com
Project Administration / HR Laura Weinstock 305-451-4019 307 laura.weinstock@klwtd.com

WHAT NOT TO FLUSH:

  • Personal Wipes (and other products even if marked “flushable”)
  • Wet Wipes / Baby Wipes / Makeup Removal Wipes
  • Feminine Products / Sanitary Napkins or Tampons
  • Disposable Diapers
  • Cat Litter and any other pet waste material
  • Paper Towels / Facial Tissues
  • Cotton Swabs / Cotton Balls
  • Socks, Rags or Cloths
  • Dental floss / Dental picks / Toothpicks
  • Medicine / Vitamins
  • Cigarettes / Cigar Butts / Chewing Tobacco
  • Coffee Grinds
  • Gravel / Sand
  • Aquarium Stone
  • Seafood Shells
  • Flammable or Explosive Materials
  • Plastic / Glass / Metal / Aluminum
  • Lubricating Oil, Grease, Paint, Cooking Oil
  • Chemicals
  • Gasoline or Diesel

*Please note: None of the above should go through the toilet, laundry or sink
drains.

QUÉ NO ENJUAGAR:

  1. Toallitas personales (y otros productos, incluso si están marcados como “desechables”)
  2. Productos femeninos o Tampones
  3. Arena para Gatos y cualquier otro material de desecho para mascotas.
  4. Toallas de Papel
  5. Hisopos de algodón / Bolas de algodón
  6. Calcetines, trapos o paños
  7. Hilo dental / Palillos dentales / Palillos de dientes
  8. Medicina / Vitaminas
  9. Cigarrillos / Cigarros / Tabaco de mascar
  10. Café molido
  11. Grava / Arena
  12. Piedras de Acuario
  13. Concha’s de Marsico
  14. Materiales inflamables o Explosivos
  15. Plástico / Vidrio / Metal / Aluminio
  16. Lubricantes, Grasa, Pintura, Aceite De cocinar
  17. Productos químicos
  18. Gasolina o Diesel

* Tenga en cuenta: Ninguno de los anteriores debe pasar por el inodoro, la lavandería o los desagües del fregadero

About KLWTD

The Mission of the Key Largo Wastewater Treatment District is to preserve and protect the delicate ecosystem of the Florida Keys while providing exceptional customer service.

Quick Links

Contact Us

©2023 Key Largo Wastewater Treatment District – klwtd.com

State Requirements | Website Accessibility

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

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